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FAQs

How much does dBug cost?

dBug has a flat rate structure with no hidden charges. You can buy pack of 10 servers and keep adding multiples of it to scale and pay as you grow. Our “GROWTH” plan is just $59 for each pack of 10 servers and “PROFESSIONAL” plan is just $89 for each pack of 10 servers.

Can I try dBug for free?

Yes, certainly!!! Sign up for a free for ever plan and add unlimited websites & network checks. You can also add 1 server for internal monitoring to your free account.

How long does it take for data to start showing up on my dashboard?

Once you add the server agent or add websites / checks, data should appear in a couple of minutes and is updated every 3 minutes.

Can I create sub-accounts with limited access privileges?

Yes, you can create as many number of sub accounts you need and have custom roles defined for limited access as need be

Do you have an API?

We do not any open APIs yet but are in the process of having it soon for all our customers.Please send us a message to [email protected] with your API requirements and we will inform you with its release

Is there a limit to the number of websites / urls I can monitor?

No. There is no limit, you can add any number of websites / urls to monitor in your account.

Is there a limit to the number of network checks I can monitor?

No. There is no limit, you can add any number of network checks to monitor in your account.

Can I check for text in my page?

Yes, you can verify if a word or phrase is present or not in a web page or html source.

What is monitoring frequency?

3 minutes.

Can I customize the monitoring frequency?

Not yet, for now we have a fixed frequency of 3 mins. However, if you need a lower frequency for any specific needs, please connect with our sales team at [email protected]

Do you provide Geo location monitoring?

We are in the process of providing Geo location services. Please leave a mail to [email protected] with your requirements and we will ensure to update you with the specific release.

Can I pay on monthly billing?

Yes. You can pay on a monthly basis as well. However, paying yearly gets you a better discounted rate.

Can I upgrade / downgrade my plan anytime?

Yes, you can anytime upgrade / downgrade your plan or add / reduce number of server packs.

Are there any additional charges for SMS credits?

SMS credits are included as a part of your subscription plan.

Do you support Windows Server Monitoring?

You can monitor Windows Servers using External checks for various ports and protocols.Internal monitoring is currently supported only for various Linux flavors.

Can I perform bulk installation for Linux servers?

We are in the process of having the bulk installation feature ready in our upcoming release.Kindly send us an email to [email protected] and we will inform you as soon bulk installation is available.

Can I use dBug.tech dashboard with auto refresh?

Yes, you can very much set up the dashboard to auto refresh as intervals and use it to set up monitoring screens.

How do you define a server?

A server is any physical or virtual OS instance that you monitor with dBug.tech.
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